MEGAWATI, Imelda. Pengaruh Faktor-Faktor Kualitas Pelayanan Terhadap Kepuasan Pelanggan Dan Implikasinya Terhadap Loyalitas Pelanggan Di Green Café & Resto Bandung . Jurnal Ekonomi, Bisnis & Entrepreneurship, [S. l.], v. 11, n. 1, p. 13–26, 2017. DOI: 10.55208/mknfgj94. Disponível em: https://jebe.stiepas.org/index.php/jebe/article/view/106. Acesso em: 7 oct. 2026.