AWLIA, Muhammad Rafi; FIRMANSYAH, Fani. The Intervening Role Of E-Customer Satisfaction: E-Service Quality And E-Trust Features Towards E-Customer Loyalty: Study of Mobile Banking Users in Jakarta. Jurnal Ekonomi, Bisnis & Entrepreneurship, [S. l.], v. 18, n. 2, p. 489–507, 2024. DOI: 10.55208/jznnhg65. Disponível em: https://jebe.stiepas.org/index.php/jebe/article/view/18. Acesso em: 7 oct. 2026.