RAHAYU, Elly; KIFTI, Wan Mariatul. Exploring the Impact of Social Customer Relationship Management on Customer Loyalty Through Customer Satisfaction as a Mediator in Micro, Small, and Medium Enterprises in Koowe, Asahan Regency. Jurnal Ekonomi, Bisnis & Entrepreneurship, [S. l.], v. 18, n. 2, p. 427–443, 2024. DOI: 10.55208/mez5cc30. Disponível em: https://jebe.stiepas.org/index.php/jebe/article/view/33. Acesso em: 7 oct. 2026.