Exploring Factors Influencing ERP System Adoption and Its Influence on Operational Efficiency
A Case Study of a Medical Equipment Supplier
DOI:
https://doi.org/10.55208/1742tv09Keywords:
Organizational Characteristics, HR Competencies, Information Quality, Management Support, ERP Implementation, Work EffectivenessAbstract
The implementation of an Enterprise Resource Planning (ERP) system serves as a crucial strategy for companies looking to enhance their efficiency, effectiveness, and competitive edge. This study aims to identify the factors that influence ERP system implementation and their subsequent impact on work effectiveness. To achieve this, the research employs a quantitative descriptive method, which involves distributing questionnaires to collect data from respondents.
The collected data undergo various analyses, including validity tests, normality tests, and multiple linear regression tests. The findings reveal that organizational characteristics, information quality, and management support significantly and positively influence work implementation. Conversely, the HR competency variable did not demonstrate a significant or positive effect.
Additionally, the study reveals that ERP implementation positively affects work effectiveness. This indicates that adopting an ERP system allows companies to streamline their data processing, ultimately leading to improved work performance. By integrating these systems, organizations can enhance their operational efficiency, thereby fostering a more productive work environment. Overall, the study highlights the importance of leveraging ERP systems to bolster work effectiveness and underscores the critical role that organizational factors play in this process.
References
Akram, A., Animah, A., & Basuki, P. (2017). Pengaruh kualitas sistem informasi, kualitas informasi, kepuasan pengguna, dan kompetensi sumber daya manusia terhadap penggunaan sistem erp (enterprise resource planning) berbasis tam (technology acceptance model). Jmm unram-master of management journal, 6(3).
AlMuhayfith, S., & Shaiti, H. (2020). The impact of enterprise resource planning on business performance: With the discussion on its relationship with open innovation. Journal of Open Innovation: Technology, Market, and Complexity, 6(3), 87.
Aljarrah, M. (2021). The impact of Enterprise Resource Planning system of human resources on the employees’ performance appraisal in Jordan. WSEAS Transactions on Environment and Development, 17(35), 351-359.
Alvianto, M. N. H., Adam, N. P., Sodik, I. A., Sediyono, E., & Widodo, A. P. (2021). Dampak Dan Faktor Kesuksesan Penerapan Enterprise Resource Planning Terhadap Kinerja Organisasi: Sistematic Literature Review. Jurnal Nasional Teknologi Dan Sistem Informasi, 7(3), 172-180.
Balić, A., Turulja, L., Kuloglija, E., & Pejić-Bach, M. (2022). ERP Quality and the Organizational Performance: Technical Characteristics vs. Information and Service. Information, 13(10), 474.
Christiansen, V., Haddara, M., & Langseth, M. (2022). Factors affecting cloud ERP adoption decisions in organizations. Procedia Computer Science, 196, 255-262.
Chofreh, A. G., Goni, F. A., Klemeš, J. J., Malik, M. N., & Khan, H. H. (2020). Development of guidelines for the implementation of sustainable enterprise resource planning systems. Journal of Cleaner Production, 244, 118655.
Jo, H., & Bang, Y. (2023). Understanding continuance intention of enterprise resource planning (ERP): TOE, TAM, and IS success model. Heliyon, 9(10).
Katuu, S. (2020). Enterprise resource planning: past, present, and future. New Review of Information Networking, 25(1), 37-46.
Khadrouf, O., Chouki, M., Talea, M., & Bakali, A. (2020). Influence of SME characteristics on the implementation of ERP. TELKOMNIKA (Telecommunication Computing Electronics and Control), 18(4), 1857-1865.
Naibaho, M. W. R., & Fatimah, N. (2021). Pengaruh Implementasi Enterprise Resource Planning (ERP), Kompetensi Pengguna dan Pengendalian Inernal Terhadap Kualitas Informasi Akuntansi pada PT. Pos Indonesia Cabang Bandung. Review of Accounting and Business, 2(2), 216-232.
Purnomo, D. A., Hidayatullah, S., & Prasetya, D. A. (2022). The Influence of System Use and User Satisfaction as a Mediator of System Quality, Information Quality and E-Learning Service Quality on Benefits. International Journal of Research in Engineering, Science and Management, 5(7), 1-8.
Ruivo, P., Johansson, B., Sarker, S., & Oliveira, T. (2020). The relationship between ERP capabilities, use, and value. Computers in Industry, 117, 103209.
Downloads
Additional Files
Published
Issue
Section
License
Copyright (c) 2024 Rhendy Akhmad Firdaus, Indupurnahayu Indupurnahayu, Renea Shinta Aminda (Author)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
